Contacts and access

​​​You are welcome to contact Danmarks Nationalbank. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

Danmarks Nationalbank
Havnegade 5
DK-1093 Copenhagen K

Tel.: +45 3363 6363
E-mail: nationalbanken@nationalbanken.dk

CVR No.: (VAT) 61092919
EAN No.: 5798009810700


General enquiries
If you have questions about Danmarks Nationalbank's activities, our data or website content, please send an email to kommunikation@nationalbanken.dk or call us on tel. +45 3363 7000. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

The cash desk
At the cash desk you can exchange old banknotes and coins. You can also buy commemorative coins, coin sets and new banknotes and coins. Please note that we only accept cash.
The cash desk is located adjacent to Danmarks Nationalbank's lobby and is open Monday to Friday from 10:00 am to 1:00 pm. You can contact the cash desk by email kf@nationalbanken.dk or on tel. +45 3363 7069. Telephone hours are Monday to Friday from 10:00 am to 3:00 pm.

Media
If you are a journalist please contact Head of Secretariat and Communications, Julie Holm Simonsen by email to jhs@nationalbanken.dk  or on tel. +45 3363 6022 or press adviser Ole Mikkelsen, tel. +45 3363 6027. See under Press room for more information.

Phone calls to Danmarks Nationalbank's main number are recorded
All phone calls to Danmarks Nationalbank's main number are recorded digitally until the call is transferred. We do this to record any threats made against Danmarks Nationalbank. In case threats are made against Danmarks Nationalbank, the recordings will be used in police investigations. Precautionary measures have been taken to prevent unauthorised persons from getting access to the recordings.  

Find us

Danmarks Nationalbank
Havnegade 5
DK-1093 Copenhagen K

Visit Danmarks Nationalbank

Danmarks Nationalbank's lobby is open to the public on weekdays from 9:00 am to 4:00 pm.

Guided tours are not offered.

Exhibition

you will find an exhibition of old and new Danish banknotes and coins. You can also see, and hold a gold ingot.