Contacts and access

​​​You are welcome to contact Danmarks Nationalbank. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

Danmarks Nationalbank
Havnegade 5
DK-1093 Copenhagen K

Tel.: +45 33 63 63 63
Fax: +45 33 63 71 03
E-mail: nationalbanken@nationalbanken.dk

CVR No.: (VAT) 61092919
EAN No.: 5798009810700


General enquiries
If you have questions about Danmarks Nationalbank's activities, our data or website content, please send an email to kommunikation@nationalbanken.dk or call us on tel. +45 33 63 70 00. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

The cash desk
At the cash desk you can exchange old banknotes and coins and make enquiries about damaged or counterfeit banknotes and coins. You can also buy commemorative coins, thematic coins, coin sets and new banknotes and coins. The cash desk is located adjacent to Danmarks Nationalbank's lobby and is  open Monday to Friday from 10:00 am to 1:00 pm. You can contact the cash desk on tel. +45 33 63 6461 or by email: kf@nationalbanken.dk.

Media
If you are a journalist please contact Head of Secretariat and Communications, Julie Holm Simonsen by email to jhs@nationalbanken.dk  or on tel. +45 33 63 60 22 or press adviser Ole Mikkelsen, tel. +45 3363 6027. See under Press room for more information.

Phone calls to Danmarks Nationalbank's main number are recorded
All phone calls to Danmarks Nationalbank's main number are recorded digitally until the call is transferred. We do this to record any threats made against Danmarks Nationalbank. In case threats are made against Danmarks Nationalbank, the recordings will be used in police investigations. Precautionary measures have been taken to prevent unauthorised persons from getting access to the recordings.  

Visit Danmarks Nationalbank

Danmarks Nationalbank's lobby is open to the public on weekdays from 9:00 am to 4:00 pm. Here you will find an exhibition of old and new Danish and Faroese banknotes and coins. You can also see, and hold, a gold ingot, buy commemorative and thematic coins and new banknotes and coins from Banknotes and Coins.

Guided tours are not offered.

Find us

Danmarks Nationalbank
Havnegade 5
DK-1093 Copenhagen K