Questions regarding Danmarks Nationalbank's banknote exchange points

Here you will find answers to questions regarding Danmarks Nationalbank's three banknote exchange points where private individuals and companies, until 31 May 2026 could exchange the banknotes that are now worthless.


How do I get the money?

Before the deadline, private individuals could exchange a maximum of kr. 5,000 to new banknotes. You could also choose to have the money deposited in your bank account. If you handed in more than kr. 5,000 the money would be transferred to your bank account. If you handed in money on behalf of a company, it would always be transferred to the company's bank account.

If you have an ongoing case that was registered at a banknote exchange point or digitally before the deadline, you will be contacted by FOREX or Nationalbanken inthe coming months. You will be given an appointment to attend one of the banknote exchange points in person so that your case can be finalised.

Why could private individuals only exchange kr. 5,000 in cash?

Danmarks Nationalbank decided that the maximum amount that could be exchanged was kr. 5,000. This was primarily due to the risk of money laundering, which increases as the amount increases.

If you had more than kr. 5,000, the amount would be transferred to your bank account.

Why did I need to bring documentation?

The documentation ensured that FOREX and Danmarks Nationalbank could perform the necessary anti-money laundering checks. The same rules apply to exchange via Danmarks Nationalbank's banknote exchange points as for exchange at banks and bureaux de change. The rules are set out in the Danish Financial Supervisory Authority's guidelines.

I don't have a Danish bank account, can I have the value of my Danish banknotes transferred to my bank account in the country where I live?

Yes. If you visited a banknote exchange point in person or fill out the online registration form before the deadline, it will be possible to have the money transfered to your foreign bank account. 

Please note that Danmarks Nationalbank does not charge a fee for the transfer, but you should be aware that in some cases your local bank may charge a fee for receiving the money, which is not covered by Danmarks Nationalbank. The amount received may therefore be minus any fees from your own bank. When transferring to a foreign account, the transaction is generally converted into a currency other than Danish kroner, which may involve exchange fees. Exchange fees and any transaction costs are borne by the recipient.