Contacts and access

​​​You are welcome to contact Danmarks Nationalbank. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

Tel.: +45 3363 6363
E-mail: nationalbanken@nationalbanken.dk

CVR No.: (VAT) 61092919
EAN No.: 5798009810700


General enquiries
If you have questions about Danmarks Nationalbank's activities, our data or website content, please send an email to kommunikation@nationalbanken.dk or call us on tel. +45 3363 7000. Our lines are open Monday to Friday from 9:00 am to 4:00 pm.

The cash desk
Danmarks Nationalbank is closed to the public due to coronavirus. This means that you cannot see, and lift, the gold ingot on display in the lobby. And you cannot buy or pick up commemorative coins, thematic coins or new banknotes and coins at the cash desk. 

After the summer holidays, Danmarks Nationalbank will be temporarily relocated as we are embarking on a major restoration and renovation project of the building in Havnegade. Therefore, we do not know when it will be possible to reopen the lobby to the public.

You can contact the cash desk by email kf@nationalbanken.dk or on tel. +45 3363 7069. Telephone hours are Monday to Friday from 10:00 am to 3:00 pm.

Media
If you are a journalist please contact press advisers Ole Mikkelsen, tel. +45 3363 6027 or Teis Hald Jensen, tel. +45 3363 6066. See under Press room for more information.

Phone calls to Danmarks Nationalbank's main number are recorded
All phone calls to Danmarks Nationalbank's main number are recorded digitally until the call is transferred. We do this to record any threats made against Danmarks Nationalbank. In case threats are made against Danmarks Nationalbank, the recordings will be used in police investigations. Precautionary measures have been taken to prevent unauthorised persons from getting access to the recordings.  

Danmarks Nationalbank is closed to the public

As of 7 September 2020, Danmarks Nationalbank will be temporarily relocated as we are embarking on a major restoration and renovation project of the building in Havnegade. Therefore Danmarks Nationalbank is closed to the public.

This means that you cannot see, and lift, the gold ingot on display in the lobby. And you cannot buy or pick up commemorative coins, thematic coins or new banknotes and coins at the cash desk.

You can contact the cash desk by email kf@nationalbanken.dk or on tel. +45 3363 7069. Telephone hours are Monday to Friday from 10:00 am to 3:00 pm.